Food & Hospitality

Soul Origin

How we built Soul Origin Catering's entire digital acquisition engine from the ground up — Shopify platform, SEO, Google Ads, and Meta — scaling paid search revenue from $71K to $337K per month at 13.87x ROAS.

The Challenge

Soul Origin Catering launched in October 2021 with strong product fundamentals but no digital infrastructure. Corporate catering, event occasions, and workplace lunch represent a high-value revenue stream — but the brand needed a platform capable of converting that demand online, then a full acquisition engine across SEO, paid search, and paid social to scale it.

13.87x
Paid Search ROAS
41x
Peak Social ROAS
729
Keywords on Page 1
$337K/mo
Paid Search Revenue

The Platform

Before any media could perform, the catering experience needed to work. We built Soul Origin Catering on Shopify — a deliberate choice that gave us a seamless UX from ad click to checkout, full e-commerce conversion tracking, and the architecture to support Performance Max, dynamic remarketing, and Meta catalogue campaigns. For the first time, every paid media dollar could be tied to a catering order, not just a page visit.

  • Streamlined product discovery and bundle selection
  • Bundle architecture for corporate, events, and social occasions
  • Mobile-first checkout for how corporate buyers actually order
  • Dynamic product recommendations in the purchase journey
  • Full e-commerce tracking at campaign and SKU level

SEO: Owning the Category

We built the catering subdomain from scratch as a high-intent commercial destination. Three years of sustained technical optimisation, authority building, and strategic content development later — Soul Origin owns the category on Google. These are pure commercial terms, not brand searches.

58% of tracked keywords on Page 1
729 keywords in positions 1–10
104 keywords at Position 1
38,490+ monthly search volume at #1

Paid Search: Scaling Revenue

With Shopify providing clean conversion tracking and a purchase-optimised UX, paid search could finally optimise for revenue rather than clicks. The results compounded from that foundation.

$337K monthly revenue (from $71K)
13.87x ROAS (from 5.50x)
$243K average monthly revenue
+214% ROAS improvement over 3 years

Peak performance moments

  • Weekend Cut-Off urgency messaging: $176K revenue at 13x ROAS
  • Location-specific Performance Max across major cities: $248K at 8.27x ROAS

Paid Social: Consideration to Conversion

The Shopify rebuild enabled Meta catalogue integration and dynamic remarketing — connecting social advertising directly to product-level purchase data for the first time. This changed the channel's role from brand awareness to a high-efficiency conversion engine.

41x peak ROAS (Nov 2025)
12x+ consistent ROAS since 2024
-75% CPLV reduction since launch
~12% of revenue from BAU content

What Made It Work

The platform came first

Building on Shopify was the decision that made everything else possible. Without a purchase-optimised UX and full e-commerce tracking, paid media can only optimise for clicks, not revenue. The Shopify build aligned the entire digital stack to a single outcome: catering orders.

SEO as the long-term foundation

By investing in technical optimisation and category-level content from launch, catering now generates consistent organic demand that doesn't require paid spend to maintain. High-intent customers find Soul Origin first.

Channels compound together

Search captures the motivated buyer at the moment of decision. Social reaches corporate buyers and event planners before they search, building consideration that converts when the occasion arises. When NPD, always-on activity, and promotional urgency fire together across both — the Shopify platform converts at the moment of decision. The strongest months were built from September: NPD seeded interest, occasion-led content built consideration, and time-limited offers closed the order.

Ready to scale?

What you'll get

Comprehensive digital ecosystem audit
Deep actionable commercial insights
Competitor benchmarking
No obligations, no hard sell, just value

"Word of Mouth Digital has more than doubled our marketing-qualified leads."

Nick Allan
Nick Allan Sales & Marketing Manager - Domaine Homes
$187m+ managed adspend
$750m+ GMV generated
200+ brands scaled

Let's talk.